FREQUENTLY ASKED QUESTIONS (FAQ)
1. What kind of clothing do you offer ?
Storing offers high-quality streetwear that blends style and comfort. We also have a selection of premium vintage and second-hand clothing in our thrift section.
2. Where can I buy your products ?
Our clothing is available exclusively on our official website: storingshop.ca
3. Do you ship internationally ?
Yes, we ship worldwide.
4. What are the delivery times ?
Delivery times vary depending on your location:
- Quebec & Canada: 3 to 7 business days
- International: Estimated delivery time will be shown at checkout
5. What are your shipping fees ?
Shipping fees are automatically calculated at checkout based on your location and order weight.
6. Can I return or exchange an item ?
Please check our return policy on our website for details on conditions and procedures.
7. How can I track my order ?
Once your order is shipped, you will receive an email with a tracking number to monitor your package in real time.
8. What payment methods do you accept ?
We accept various payment methods, which you can check at the bottom of our homepage.
9. How can I become a Storing ambassador ?
If you are passionate about our brand and want to generate income, you can apply for our ambassador program. More info here: storingshop.ca/ambassador.
10. How can I contact you ?
You can reach us by email at thestoring.shop@gmail.com or through our social media @storing.shop